Better Handling of Date Format on Intercom Connector

Userlevel 5

Intercom Connector by Default stores Epoch Values in the date fields. When we bring them in we can only map them to String or Number but not to a Date datatype field.


Would it be possible for us to better handle this scenario by automatically converting the Epoch number coming through into date time field format?


PS: We don’t have date time Formulas in Gainsight to perform this on our own and get the EXACT date and time so the Connector doing this would be a better way.

2 replies

Userlevel 7
Badge +2

@prithvi_vihari thank you for sharing your request here. I am redirecting this to the product team to check the road-map of “date time” Formulas.

Userlevel 4

Hi @prithvi_vihari 

We will check and get back to you with possible solutions in some time. Thanks for bringing this to our notice.