Auto Re-run Rules that Timeout
None
Rules within Rules Engine periodically fail with the following error:
- Error: Your query request was running for too long.
- Error Code: QUERY_TIMEOUT
It would be great with Gainsight Rules had a re-try feature when failures like this happend where you could retry up to X times every X minutes
- Error: Your query request was running for too long.
- Error Code: QUERY_TIMEOUT
It would be great with Gainsight Rules had a re-try feature when failures like this happend where you could retry up to X times every X minutes
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It could be a case where SFDC servers were under load / down.
Have a situation where a rule failed, but not for any given reason. It was a complete failure, though the rule had run perfectly fine the day before and has been running fine since. Would like to see that, when the error isn't specific to data problems (missing Account ID's, etc), that the rules engine will try to rerun the rule at some specified time later, maybe after 60 minutes or so? Especially if this rule is part of a rule chain, or even just part of a logical ordered rule run, the failure of this rule can cause other failures.
I recently received a request from one of the user regarding this and I could see that this has been marked as implemented. May I know why this has been marked Implemented?