Workaround Available

Audit Logs for Playbooks

Userlevel 5


We have a client who is using the playbooks (As playbooks are critical their workflow). They want to  track all the changes who have made the changes (w.r.t specific time) changes made by the specific User. Can we have all the audit logs tracked in the Gainsight as well. 

2 replies

Userlevel 6

Hi @SKondreddy 

You can build a report on the Playbook object (if you are on NXT) to see when was the playbook created, when was it last modified & by whom. It doesnt give a complete audit of all the changes ever made but you can get details about who/when the last edit was made.


Userlevel 7
Badge +2

@SKondreddy hope your query is answered. 

@aditya_marla Thanks for the reply!