Apply Text Analytics to all survey comments and not just NPS comments
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Love the idea of Text Analytics but would like to see it for all survey free text fields and not just the NPS comments.
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Thanks for the idea. It's definitely on our short term roadmap, We first wanted to start with NPS comments as its most common question and slowly expand to all comments and short/long answer questions. One limitation on data science front is if we do not have sufficient amount of data to analyze the results might be poor for example if we do not have atleast 15-20 responses the results might not be great.