Allow for removing Collaboration tab within Success Plans
None
Please allow for the Collaboration tab to be disabled from Success Plans, either within Gainsight, for Team View (aka Widget) views, or both. It is confusing for customers who choose not to use that functionality, or for non-Gainsight users when accessing via Team View. Thank you!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Thanks for sharing this. As of now, you can disable chatter in the collaboration tab (but cannot hide the tab). Would that reduce some amount of confusion for you?
@All, please hit like to increase the priority in road-map
Regardless of how many customers "like" this post, this needs to be removed as it is confusing to end users. There should never be a message that non-Admin users can see that says "Click here to enable feature". Never.
@All, Thanks for bringing this up! We understand the limitation and we are addressing this by replacing the timeline in place of the Success plan collaboration. I will update you here once we push this to release.
Happy posting!