It would be great to be able to add a personalized token in email Subjects. For example, be able to add the token : “Company name”
Is it already planned ?
Thanks !
Add tokens to email subject
None
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Hi@mandy.j
We can add tokens in the subject line of the email template and add it in the programs.
Video : https://share.getcloudapp.com/L1uX7Y7E
Screenshot:
Best,
Hardik
Ditto to@hardik_mota
I’ve successfully added tokens to the subject line. It proves very helpful for open rates, because the message is less likely to be perceived as spam. Additionally, for those email applications which like to thread based on subject line (looking at you, Gmail), a token in the subject line can discourage that threading behavior.
I was unable to enter a Tokenn or update any of the formatting options in the Subject Line so had to create the Token in the email body and then paste into the Subject Line as a workaround