Add CTAs for all survey question types
None
After working with support, it seems we can only create CTAs based on certain question types. We were trying to add a CTA based on a rating of less than 4 stars using the Rating question in a survey and were surprised this was not possible.
It would be great to be able to call a CTA on all survey question types, especially ratings. The only workaround is to use NPS, which we'd like to avoid.
It would be great to be able to call a CTA on all survey question types, especially ratings. The only workaround is to use NPS, which we'd like to avoid.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Currently we do not have ability to Create CTA based on star rating, it will be good to add feature. I will certainly add it to Product Roadmap.
We are also working on Multi-level lookup/Joins so that you can create rules on any type of question, this feature should be tentatively available in Q2 Release -2016. I will update this thread with release date soon.
Thank you for the reply.
Any updates on the ability to create CTA on star rating?...it's been a while 🙂