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Add ability to tokenize the Task Name, same as CTA's

  • 3 August 2016
  • 2 replies
  • 19 views

Userlevel 2
It would be great if we had the ability to tokenize the Task Name the same way we can with the CTA name. This will be useful for our CSM's to see the Account Name in the tasks that are synced with Outlook, versus just the task name without knowing which account it belongs to

2 replies

Userlevel 7
Hi Angela,

Would you like this capability in just playbooks or while adding manual tasks too?

Thanks,
Nitisha
Userlevel 2
Hi Nitisha,

Currently it's just a need for playbooks, but not a bad idea for manual tasks too.

Thanks,
Angela

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