We would like to be able to automatically track the duration (time worked) on an email when creating that email in outlook and it automatically going to Timeline through the integration. This would help save us time from going back over to timeline and adding the duration of work.
Ability to track time worked with Outlook/gmail email integration
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This would be great to help success managers track their time and activity in the customer work flow.
Hello@andrew_cummins @MegCurran
Thanks for bringing this up.Will it help if we expose the timeline attributes in the gmail/outlook integration itself, where you can fill up these fields before logging them to timeline?
Yes, that is exactly what we are looking for. To be able to fill in the info we need to fill in like duration while in Outlook so that duration (time worked) gets passed to the timeline entry.
Hello All,
We are working on building this experience. We will expose the timeline composer in the plugin space, whichever information can be populated we will do that, like meeting description into notes, attendees will be mapped to internal and external attendees. User can then manually fill in attributes which were not pre-populated.
I would like to share the design of the idea. Please provide your comments. The right side of plugin space will be made available for email as well.
This looks really great! Nice job! if we add fields in the MDA object and utilize dynamic dropdown lists will we have control over what is displayed and what not to display? Also, will this sidebar be avail just for calendar items (as shown in the pic) or also when creating emails?
Hello@andrew_cummins
We have planned to expose timeline attributes within the add-in/plugin itself, once we do that you need not revisit timeline to do this.
Hello@andrew_cummins
This is planned as our medium term roadmap item, you will see updates about this soon.