Response from Customer

Ability to Map More Fields Into Attributes - Zendesk Widget

  • 5 July 2016
  • 1 reply
  • 46 views

Userlevel 7
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Currently, you can only bring in attributes into the ZD widget per configuration. I have a customer that has a variety of custom fields they would like to have displayed on the widget. In order to configure this, they have to use the UI settings for c360. This limits my ability to bring anything in thats not on the account object. 

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Userlevel 7
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Where are the custom fields located?

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