It’s very cumbersome to edit a program that is complex without having to delete the steps starting from the end, and need to redo the entire program only because you forgot a step, or if you need to make a change.
My use case recently was to edit this program by adding an additional wait timer (one day) after the first email send. I first thought I could do this on the conditional wait, but when I couldn’t, I realized I would have to add a wait timer. So my next step is to delete the completed next steps - and start all over. The flexibility to move steps around or insert would be greatly appreciated!