Ability to filter dashboards on null values
CS Reports & Dashboards
When creating reports/dashboards in SFDC I have the ability to include null values or remove null values as a filter option. I would like to be able to do the same thing in Gainsight.
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I would like to be able to do the same thing in Gainsight, can you please elaborate this ?
Screenshot would help us to understand better
In my reports in SFDC the ability to filter on this field as a NULL or not is available.
Null value filter is available only for the reports created using Report Builder
Currently this is not possible through Report Builder
The only workaround I can see is to add the filter to the report twice, whereby once it is set to include Low, Medium and High, while the second looks for NULL values. The tricky part, however, is that you need to update the advanced logic to include an OR option for those double add filters, which seems to be very NON-sticky and error prone. Is there an easier way to do this? I want to make sure my reports include ALL accounts, not just the ones with comprehensive data. Thanks!