Acknowledged

Ability to Configure Custom Timeline Views for End Users


Userlevel 5

There was a recent update to allow admins to configure custom views for cockpit for End Users. When will this awesome feature be available for timeline? Would be great to set these up ahead of time to reduce burden for CSMs who wont know how data is organized in Gainsight to select fields,

 

Thanks!


10 replies

Userlevel 7
Badge +1

This resonates soo well with UI consinstency and uniform user exerpeice for the Gainsight tool overall.  As Admins and users, a common and consistent visual theme along with functionality would be ideal.

Userlevel 7
Badge +4

@soumitrasahu any updates on this?  Would love to be able to set this up so that my teams can easily filter to just their activities.

Userlevel 5

@sarahmiracle @donnajfuchs We will look into this and update once we have added it to our roadmap.

Userlevel 6
Badge +1

Would love to see this implemented.

Userlevel 1

This would be so nice to have!!

Userlevel 7
Badge +1

The only workaround I’ve seen is having a SFDC admin login as the user in SFDC, go to NXT, add a new filtered view to their C360. It scales terribly

Userlevel 3
Badge

​​​​​​+1 this would be great to highlight different types of timeline activities for our CS teams vs Sales teams, etc. 

Userlevel 7
Badge +2

+1

Userlevel 5

Hi @Erseburse , This is a nice idea, I’ll add it to the roadmap. But ETA is not yet decided. 

Userlevel 7
Badge +2

@Erseburse Thanks for sharing this with us! I am will confirm the road-map on this and get back to you. 

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