Journey orchestrator is super powerful, however there are a number of emails that once they bounce on send they are blacklisted for eternity and won’t even enter the program distribution if it had previously bounced. You can remove the email from the blacklist but it has to be done for every invidiual email … and it is tedious. Often times I have found that if I remove them and resend they no longer bounce. And some of the bounces make no sense as other tools have no problem delivering to those addresses. I would be great if you could 1. pull a dynamic list of all customers on the black list, select the ones you want to unblock and remove them.
Ability to bulk reset bounced emails
None
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Also, in the future we have plans to expose the bounce list for reporting/ better management as well.