Ability To Add/Customize Status
None
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Our business model is based on SaaS subscriptions with different subscription types. The big miss here are Net Revenue Retention developments in value because of up- and downgrades between subscriptions. We typically use status to monitor NRR MoM, QoQ and YoY. To do so, we have the following statuses;
As the statuses are predefined and non-customisable, I am curious to learn how other users maybe already handle such logics within Gainsight.