Ability to add condition for survey field is not null

Related products: None

We have a few survey programs where we would like to only send email notifications to our leadership team when survey responses are negative OR anytime the participant leaves a comment. Conditional wait can already filter to the negative responses, but it appears any text field questions aren’t available in the conditional wait steps. I understand there isn’t a set selection of answers, but at minimum having a ‘is not null’ option would be a huge benefit. I could also see ‘contains’ being something we would utilize as well, although we don’t have a specific need for that today.

@katie_b I know it’s not ideal, but as a workaround, you could build another JO on the survey object for the survey, and then, filter as you need to.  


I feel that we’d need the function as well, e.g. to trigger another e-mail to the contacts who didn’t provide a written feedback, i.e. where rich text field in the survey is Null