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Zendesk Sync options - Fields

  • 10 September 2019
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A customer submitted a support ticket in regards to fields outside of Zendesks standard API - (https://developer.zendesk.com/rest_api/docs/support/ticket_fields#list-ticket-fields)

to be included in the sync and or a separate sync to grab those fields. Two being Brand name and Brand ID.

I think this would be helpful for customers that customize and just want to pull in other fields not included in the standard API


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