Currently when copy/pasting from another source (ex: Word, Outlook, etc.) sometimes the inherited formatting of the text from the copy source can be pasted into Gainsight. Sometimes Gainsight has a hard time parsing that information on-screen, i.e. it displays weird or breaks formatting.
Is there a way to prompt a warning message if GS see's that there is a formatting issue? For example, if someone accidently pastes html into a field that breaks the page, maybe it throws a warning message saying that there might be a problem displaying this information. Not sure if this is doable or if GS can recogonize bad text but wanted to bring it up. Thanks! :)
Warning message when copy/pasting into timeline/email assist/email templates, etc.
None
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Formatting from different editors has to be handled differently. Currently, we are honoring formatting of chatter, evernote, word, outlook and gmail. In which editor are you getting the formatting issues?
Thanks,
Nitisha
Thank you - are there plans to preserve formatting from Slack?