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Under Consideration

Tool Tip/Help Text for Fields in C360

  • 11 June 2019
  • 7 replies
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Userlevel 4
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For fields added to the Attributes section of the C360 (Gainsight native or from SFDC), it would be helpful to have the ability to add help text similar to SFDC to help users better understand what field uses are.


7 replies

Userlevel 5
Hi Kaycee,

 

Thank you for the feedback. We do have plans to enhance the UX for C360 and make it more intuitive. We will definitely consider this when we start working on it.

 

Regards,

Jitin

Userlevel 7

Where are we at with this?

Userlevel 7
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Isn’t this possible with a Description added to the field within Attributes section when setting up the C360 layout?

https://support.gainsight.com/Gainsight_NXT/07360/02Admin_Guides/03Configure_Customer360_Attributes_Section#Add_Fields_to_the_Attributes_Section

And the field has a little “i” next to it that will display the description when hovered over.

Userlevel 7

that is avail in the NXT platform…..we are on the SFDC platform right now

Userlevel 7

@john_apple  that link is talking about naming attribute sections not fields. We want to be able to hover over a field and see help text…..

Userlevel 7
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@john_apple  that link is talking about naming attribute sections not fields. We want to be able to hover over a field and see help text…..


The Description entry turns into text that is visible when someone hovers over the field.

  1. Description: Enter a description for the field.
Userlevel 5
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+1.

yes, it will definitely help a lot to easily identify which field was selected.

For fields added to the Attributes section of the C360 (Gainsight native or from SFDC), it would be helpful to have the ability to add help text similar to SFDC to help users better understand what field uses are.
 

 

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