A CSM just asked me if it was possible to show NPS survey responses in Timeline. It would be great for that context to be visible.
For us, it would be important that the Timeline record for the survey response be pulled in live, not copied into the Timeline MDA object(s). We have to load the comments into the NPS response after the survey is complete, since the NPS Comment field in the survey cannot be set to required (feature request logged here)
. So, if that record were already copied to Timeline, then the Timeline would not pick up the comment once we'd loaded it in.