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Response from Customer

Scorecard history to contain grades along with numbers

  • 4 March 2020
  • 2 replies
  • 16 views

Userlevel 2
  • Gainsight Employee: Shoshin
  • 2 replies

 One of our customers is asking whether it is possible in the Scorecard History object, to be able to capture both the numerical score (via the weekly snapshot) and the actual Label of A-F grading, so that someone looking for historical trends based on grade can easily access that in their data warehouse without having to 'convert' from numerical score to grade. 

Please let me know your thoughts.


2 replies

Userlevel 4

Hi @rvinny  ,

If they want to look at historical trends, they can use the habits report, and it automatically shows the grades, in a nice visualisation.

Is there something they want that cannot be accomplished using a habits report?

Userlevel 7

@rvinny did you get a chance to view the comments posted by @shantan_reddy 

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