Profile Picture for NXT Users

Related products: None

We don't integrate with SFDC and would love to be able to upload a profile picture for Gainsight Users. Several members of our team have the same initials, so this is a major pain!



Totally agree about the confusion with the same initials!




Makes sense! (Btw, your Community profile can support a picture of your choosing! ;)




Great idea. There must be a way for them to improve their UI to include this.




Hi Ashley,





Thank you for your feedback.





We have profile pictures planned in our roadmap. Will update this thread with the release dates.





Thank you





Preethi




This is coming in our July 6.16 release! :raised_hands:


Hello Everyone!

Happy to announce that your request has been considered and included as part of the v6.16 release. With this release, Admins can now add profile pictures while adding users manually from the User Management page. Admins can also update or remove the existing picture of any user from this page.

Please note, the photo is only visible in the user profile. Applications such as Timeline and Cockpit will support displaying the photo in a future release.

This feature is implemented in both SFDC & NXT versions.

Thanks for posting!


@rakesh_lingala is there any update on this part of the release notes “Support of syncing profile pictures for Salesforce users to Gainsight users through Salesforce Connector is not available now but will be supported through future release.” ? SFDC Edition!


Shouldn't the profile picture also pop up in Cockpit? Otherwise, it's not really solving the "same initials" confusion...

 


There have been many requests to be able to have profile pictures that can be used as tokens in email signatures - was that considered at all in the development of this feature?


Shouldn't the profile picture also pop up in Cockpit? Otherwise, it's not really solving the "same initials" confusion...

 

Hello Jef,

In this release, the photo is only visible in the user profile. Applications such as Timeline and Cockpit will support displaying the photo in a future release. Thanks!


There have been many requests to be able to have profile pictures that can be used as tokens in email signatures - was that considered at all in the development of this feature?

@kelly That’s a great product idea!


There are some great ideas here and I agree that it would be great to have profile pictures available in other features like email templates and the cockpit. I created two new ideas so that we can better track these. Please come vote for them. 

 

 

 


Hi All,

We are working on improving the design/UX of Cockpit & we will be supporting profile pictures as a part of that. This should very likely be available within the next couple of months