We have mass personalized emails we send out through Journey Orchestrator, and because of the volume, it is difficult for the sales team to respond to the inbound traffic it produces. It would be helpful if I could determine the # of emails that are allowed to send out by day or hour, either as a conditional wait, or just as a step in the participant configuration. If we’re sending out 35,000 emails, it would be nice to span this out across multiple hours, or roll over to the following day. The ability of adding in timezone logic here would also be beneficial.
Journey Orchestrator - Wait based on Program Level Details (Drip Campaign)
None
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Hi Jamie,
Thanks for sharing. We are currently thinking in the same direction where we want the tool to take the decision to span the emails across multiple hours/ days (based on certain configs). I will share the details here, once finalised, to get the feedback.
Thanks,
Nitisha
Hi@nitisha_rathi do you have any recommended work around approaches to this right now?
I’m facing a similar challenge I just highlighted in this discussion: