I'm sure there's been several topics on this already, but I couldn't find an idea on this specifically that was currently in an open status (not sure if I missed it). I'm requesting to increase the number of criteria and exception rules allowed in Scorecard Exceptions.
Currently, each exception rule can only have 3 criteria. In addition, there can only be 5 exceptions (per Measure Group or Overall Score).
This is definitely a limitation for customers who have a lot of scorecard measures. In our use case, we want to change the logic of the scorecard to work as follows: if any measures are red, the overall health is red. If any measures are yellow, the overall health score is yellow. Otherwise, the overall health score is green.
We only have 7 measures on our scorecard (see Figure 1 below).
Figure 1: current scorecard landscape
However, despite having less than 10 measures, when I tried to write the exception criteria for our use case, I ran out of both criteria and exceptions.
As you can see in Figure 2, I am not able to add all my measures to the first exception rule. As a result, I end up using up all my exception rules available (Figure 3). I ran out of exception rules and am not able to add my last criteria for our “EDI” measure.
Figure 2: Criteria Limitation
Figure 3: Exception limitation
I got around this by using the new scorecard weights feature. Here I was able to use the Measure Groups. But as a result, I had to group everything into groups of 3 (See Figure 4).
Figure 4: adjustments made to scorecard configuration
While this works for now, the same limitations apply. There can only be 3 criteria per exception, and 5 exceptions per measure group (or overall score). We will run into the same problem we did before if we decide to add more measures.