Hello,
I am soooo disappointed. I am going to have to do a JO with inconsistent font. I am doing a Generic survey JO and the Survey font and the email template font are not the same list. ahhhhh.. i honestly didn’t realize till my marketing team noticed it.
Well, Please fix this soon.
Best Regards,
Darshana Shah
Also if it is after sending the email and the end user is seeing the font issues, could you also please share me the information about the email client like Windows machine Outlook client or like this anything.
Thanks,
Ramya
Hi@ramya_kalisipudi
The font options for the Survey design page and the Email template are different and hence@darshana.shah is having a problem matching them up while sending out.
Hi,
I am checking with my team internally. Will get back to you.
Thanks,
Ramya
I wanted to tag you on this as I am not sure if this is under consideration or can be escalated. the inconsistencies in the font are now becoming an issue as we continue to utilize JO/surveys/tokens within email templates. Please contact me for additional use cases. Thank you.