I am posting this on behalf of Jeffrey Kirkpatrick. Is there a flag in the Unified Scorecard Fact table that identifies scores that have gone stale?
If you want to trigger actions based off of stale scores, there is no way to do this today. We have to basically go off of timeframes. It would be helpful to have a “Stale” flag to identify when a score is stale.
I found a partial solution for this - when setting up a mass edit report on Unified Scorecard Fact, you can set a filter to show only the Stale scores for a given measure, where “stale” is defined by the validity period of the measure.
This gets you part of the way there, but there are some limitations:
Hope this helps!
Already have an account? Login
Retrieve username / Reset password or Create an account
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
© 2020 Gainsight,Inc, The Customer Success Company.
All rights reserved.
655 Montgomery Street,
7th Floor |
+1 (888) 623-8562
Terms and Privacy