Email template variant - token mapping

Related products: None

I was working with a customer and we found that when you have a 3rd variant in any template it will allow you to map the tokens but it will not save. 

 

This only happens with variants that do not have a filter, which the system looks at it as unused in that case. I understand that point. 

I think we should at a minimum show an error or not allow the mapping until a filter is set. 

 

Thanks, Cam and agreed - otherwise it just looks like a bug or like something is not working. Whereas based on your explanation, this is not a technical glitch but rather the outcome of a variant not being set up.

 

Not having any sort of notification as to possible reasons for the tokens not saving is not the best in understanding what needs to be done to address.


@cameron_wright and @ralucagorbanescu our product team has added this to the product backlog. I will update you here once we consider this for release. 

Thanks for bringing this up!


Is there an update on this?