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Ability to edit surveys from C360

  • 23 April 2020
  • 2 replies
  • 12 views

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We are using Surveys to capture information from our customers and internal teams that can stay with the customer data in gainsight. It would be great if a survey is deemed editable that we could edit the saved surveys from the C360 Survey section instead of having to go to the Suveys 2.0 section. 

 

adding a pencil next to the eye icon similar to contact.


2 replies

Userlevel 2

@shannon Do you want to edit the response or edit the survey itself from C360?

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Edit the response answered by a customer. 

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