36 Posts


3K Points

Thu, Oct 4, 2018 2:48 PM


Do Not Allow Journeys to Launch with Required Mappings Missing

This week, I duplicated an existing program to make adjustments to the query. The existing program was logging the email activities to Salesforce.

Due to the changes to the query, participant fields had to be remapped however I hadn't realized that I also needed to remap the Contact ID -- a required field mapping in order to log to Salesforce. So while the setting to log to Salesforce carried from one program to the other, there was no indication that anything was missing and the program was still able to be saved and published without this mapping. 

If a setting is checked off that has a requirement that is not met, the Program should not be allowed to be saved or published.