3 Posts


178 Points

Fri, Jun 7, 2019 6:44 PM

Response from Customer

Customer cannot open a survey link that was sent out via a Program Model


We have a customer who cannot open a survey via the link in our Program outreach. This is only ocurring for this one customer. I am going to be connecting with them to try and troubleshoot but was curious if anyone else has experienced this and if there is a common reason why it happens? (Certain browser, Email restrictions, Pop-up blocker, etc.)

Any insight is much appreciated!

Thank you!