82 Posts


8.2K Points

Wed, Aug 30, 2017 11:02 PM

Workaround available

Ability to override overall score and add a comment to overall score with scorecard 2.0

This is not about the exception logic! Scorecard 2.0 is great but when the rollup feature is selected you are no longer able to use a rule to write a comment to the overall score comment section. We are also unable to use a rule to override the entire score by looking at an account attribute (we do not want to add another measure to the scorecard).