Mention or tag another community member?

  • 28 August 2017
  • 3 replies

Userlevel 6
Badge +1
Does the Gainsight Community software support the tagging or mentioning of another user?

I find myself occasionally wanting to reply to a specific item in a thread or call out a specific user, but cannot see if / how the Community supports tagging a user (for example, @Matthew Lind, if I somehow wanted to get my own attention).

3 replies

Userlevel 6
I have the same desire, Matt!   The platform we use does not support these features.  We are going to do a review later this year on whether it makes sense to try using a different platform.  
Userlevel 6
Badge +1
Make it so, @Karl, make it so!
Userlevel 7
Badge +2
Hi Matthew, I am in touch with platform vendors for this request 🙂. Thanks for posting