Hi Team,
Currently when an email is sent via the playbook using CTA, We don’t have the option to switch the versions of the email template. The email template is using the default version and there is no option to switch the versions.
Is there any plan in the future to implement this option ?
Best answer by john_apple
View original
+4
Here’s the feature request -- https://community.gainsight.com/cs-ideas-21/variant-email-templates-in-email-assist-3212
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