I hope your summer is going well.
I am trying to figure out the best way on how to do the following:
We import a data file to Gainsight
every Monday with a list of open service now tickets.
The account name for each ticket appears either
in the “account” field or the “short description field”.
would need a CTA that would trigger with an email notification to certain
recipients to notify when the number of tickets on the weekly service now file
for one specific account (account 😵 is greater than zero.
would need an automated report to run every week to display the open tickets
for a specific account and send an automated email to certain recipients as an
I'm happy to talk offline on how I can proceed with this.
Thank you in advance,
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at email@example.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.