Question

Recurring CTA for other default CTA Types (not just Lifecycle or Create/Custom)

  • 25 May 2023
  • 0 replies
  • 33 views

Currently with NXT edition the ability to set CTA as recurring is limited to Lifecycle CTA Type or by creating a new CTA Type. CSMs are requesting the ability to create other default CTA Types of recurring CTAs (for example, Activity is often used for internal activities or Risk is used for a recurring check-in on progress, etc.).

Is it possible to add the option to enable the other default CTA Types to be recurring without creating a custom CTA Type? If so, would this be implemented in the next upcoming release or soon? This should be a setting set by the admin: 

Thanks for any feedback in advance!


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