Question

Optimization Around SFDC Task Sync For Playbook Tasks Marked for Sync

  • 17 June 2021
  • 2 replies
  • 10 views

Userlevel 7
Badge +2
  • Gainsight Employee: All Star
  • 76 replies

Posting on Behalf of a customer.

 

To help better make use of SFDC resources and to avoid the Apex CPU Limit error, it is desired to be given the option to create the related SFDC Tasks at a latter scheduled time. That way important CTAs that needed to be created through a rule doesn’t fail to create.

 

Optimization around the current triggers related to the Task creation process would also help as well to reduce the SFDC resources used.


2 replies

Userlevel 7
Badge +2

@kevin_ly thank you for sharing your request here.

Userlevel 6

Thank you for sharing @kevin_ly. We will check this with the engineering team and evaluate if any optimization can be done here. We will let you know if we do any optimizations. Thanks.

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