We would like to have two separate task statuses that both correspond to a closed task. Currently the system can only handle one close status. The use case is as follows:
3. Closed - No Action Required (default)
We need to determine if the action was taken or not required for optional tasks, so if the CTA was closed all tasks that had not been closed at that point would be assumed not required.
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I think may have done what you are trying to do. Is this something that you found a solution for already or would it make sense to get on a call to discuss what you are trying to do and/or if it is possible/feature reqeust.