As we're implementing Gainsight, we're trying to track which CTAs are misfiring or are limitedly relevant for certain customer types. We created a new CTA stage called "Closed-Irrelevant" to measure how many and which ones.
I'm curious to know how others have tracked this if at all?
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I recently started going through all of the unanswered
or unresolved problems and questions here. Was checking to see if this
has been resolved or if it is an ongoing issue/question?