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Doc Error: Send an Email Task from Cockpit doc references incorrect screen text

  • 30 August 2016
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I was attempting to test the new "Send an Email from Cockpit " feature, and the documentation (https://support.gainsight.com/Product_Documentation/CTAS_Tasks_and_Playbooks/User_Guides/01_Send_Ema...) threw me a little.

It says that the task should say "Preview and Send Email" in the Task Details screen, but in my environment it says "Approve and Send Email."  I wasn't sure if that meant when I click it it would give me the ability to edit first and then send.  Turns out, it does...however it is a bit confusing when trying to follow the docs and it doesn't match.

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Best answer by manu_mittal 31 August 2016, 01:56

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The article is updated! 
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Thanks for sharing, Jeff. We made some tweaks after the documentation was already prepared. We'll update it soon.