Best answer by rakesh_lingalaView original
During Implementation and Testing, we created a few CTA Types and Success Plan Types that we no longer will use. We are not able to delete them as it says they are linked to Cockpit, playbooks, or rules. I have gone through and unlinked the playbooks and rules, but since old CTAs exist it still will not let me delete. Is there a way to archive a type so that CSMs no longer select them?
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