I cannot do that manually so I had to call support to ask them to do it. THis should be an available option to admins.
Best answer by aditya_marla
View originalCTA Config: Provide a "none" option in Open/Close Milestone mapping
Userlevel 7
+2
I want to set the Open and Close Milestone mapping on CTA configuration to none or null, because we do our own milestone mapping via rules.
I cannot do that manually so I had to call support to ask them to do it. THis should be an available option to admins.
I cannot do that manually so I had to call support to ask them to do it. THis should be an available option to admins.
Userlevel 7
+2
Didn't realize there was alreay a post for this. https://community.gainsight.com/conversations/clear-milestone-mapping-5bc73e19e4b04588aaf86b6c
@sai_ram_pulluri can you merge these two?
@sai_ram_pulluri can you merge these two?
Userlevel 7
+1
We should have the merge post functionality in the next month...
Userlevel 7
+2
Converting this to idea. Since this is not in our product backlog adding this to backlog.
Userlevel 6
Hi Jeff,
Thanks a lot for sharing this. In NXT we have moved over milestones to timeline. Hence this configuration is not available in NXT.
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