Gainsight and cannot save the tasks I created.
Instead, an error is displayed. (see attached)
Can you please help?
Best answer by nitisha_rathi
View originalCSM has attempted to log a call or a meeting in Gainsight and cannot save the tasks.
One of our CSM has attempted to log a call or a meeting in
Gainsight and cannot save the tasks I created.
Instead, an error is displayed. (see attached)
Can you please help?
Gainsight and cannot save the tasks I created.
Instead, an error is displayed. (see attached)
Can you please help?
Userlevel 4
Hey Ana!
Can you please try again and click the "+" button on the Details section of that error message?
Can you please try again and click the "+" button on the Details section of that error message?
Userlevel 5
Hi Ana,
This seems to be a CTA configuration issue, can you please raise a support ticket to resolve it.
Thanks,
Nitisha
This seems to be a CTA configuration issue, can you please raise a support ticket to resolve it.
Thanks,
Nitisha
Reply
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.