Question

CSM can't see email open data in a playbook task

  • 19 September 2017
  • 0 replies
  • 21 views

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I have a CSM that can't consistently see the email open data in the playbook tasks. Sometimes the data loads, but usually nothing happens until he exits the task then opens it again.

I don't believe this is a permissions issue. He has already cleared his cache and cookies. And I can't replicate anything. Has anyone else run into this issue? What can I do to solve this problem?

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