Best answer by elaine_clearyView original
Comments on the objectives in Success plans
When you create an Objective in a Success Plan, there is an optional place for comments. After the objective is created, the comments seem to disappear. This may be a silly question, but where does the comment field go and can i make it present when they look back at the objective that was just created?
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To enable comments in CTAs (including objectives), please go in 'Administration' > 'Cockpit Configuration' and check 'Show Comments' checkbox next to 'Customer CTAs on' label
Now, you will be able to see comments in CTA detail view
Please let me know if you have any other questions.
Do you know why the Customer and Call To Action part would be greyed out?