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Cockpit views - Why would a CTA appear in the C360 and R360 cockpits but not on the homepage cockpit

  • 26 September 2019
  • 2 replies
  • 59 views
ml2019
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Userlevel 2
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I have tried removing all cockpit filters from the homepage cockpit view and no luck. This only seems to be hapenning with manually created ctas, yet some manual ctas appear on the homepage cockpit and some don't.

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Best answer by aditya_marla 28 October 2019, 07:33

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aditya_marla
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Userlevel 6

Hi @ml2019 , are the manual CTAs created from success plans by any chance? If they are objective CTA’s there is a flag to tell whether to show objective CTA’s in cockpit but there should not be a case where you are able to see CTA”s in 360 but not on the cockpit page (if all the filters are the same). Even after clearing the filters if this issue still exists, could you raise a support ticket for us to take a look at it. 

ml2019
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Userlevel 2
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thank you! I raised the issue with support and it looks like it was because we had too many open cta’s org-wide and the homepage cockpit search wasn’t functioning properly because of this. 

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