Is it possible to place a character limit on the comments section of a CTA? Perhaps a limit of 140 characters or so. We are having a problem with CTAs when they sync back to SF after close, and we think it's because the comments are too long. Below are snapshots of the rule that we created, in case that's the issue here. Thanks!
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The destination field "Description" in SF task is a text area and that could hold a whatever is possible in CTA comments, so what is exactly the issue that you are seeing?
You can solve the issue by either increasing the limit in SF task Description field or decreasing the field size in CTA comments. When you decrease the size of a field you may end up trimming some of the comments, but the good part with Salesforce is it shows how many records are going to get trimmed.