Ability to Clear out Previous Selection of Task Owner in Playbook Configuration
Userlevel 6
When selecting an Owner for a Task in a Playbook, once a selection is made, a user can't clear the selection out to reflect no owner. The only way we could get around this was to delete the Task and recreate it without selecting an Owner.
Userlevel 4
When no owner is assigned to a task in a playbook then when it is applied, the task is assigned to the CTA Owner. Instead if clearing the selection, search for CTA Owner and assign the playbook task to the CTA owner.
Reply
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.