Hi,
Using the Rules Engine you can set a Due date to something like: Run Date + 3 Days (Skip all weekends)
In my org, this is resulting in CTA’s triggered on March 7th being due March 10th, 00:00:00
To a CSM this will show in their cockpit having a due date of March 10th, but because the due time is 00:00:00 the CTA is showing as being closed overdue when they action it.
Am I missing something? Surely there should be a way to set the due time to 23:59:59 or equivalent as default?
Many thanks,
Duncan
