Hello Gamechangers - With Pulse Europe just a few days away, I am honored and excited to share that I'll be speaking at the event this year 🙂
Join me as I take you through 2 of my favorite topics - Customer Success and Community 🚀
Session topic: Leveraging Community To Scale Yourself: An Actionable Guide
I will be sharing real life case studies from my own life as CSM @ Gainsight showcasing how to
1️⃣ leverage community as a key element of the overall customer engagement strategy
2️⃣ scale yourself to become a more effective CSM / contributor to your organization and
3️⃣ create advocates along the way earlier in the customer journey.
🗓️ Date - Nov 15, Wednesday
⏱️ 14:00 - 14:40 CET
📍 Flight Deck Room @ Passenger Terminal Amsterdam
Looking forward to seeing you there!