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Alex LeGay's profile
Modify Advanced Outreach query after it is published?

Right now in regards to the participant query in an Advanced Outreach, you can only modify the schedule. It would be awesome if you could tweak the query as well.

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6 months ago

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Yesterday at 3:21 PM

Kelly's profile
Do Not Allow Journeys to Launch with Required Mappings Missing

This week, I duplicated an existing program to make adjustments to the query. The existing program was logging the email activities to Salesforce.Due to the changes to the query, participant fields had to be remapped however I hadn't realized that I also needed to remap the Contact ID -- a required

 posted 

2 months ago

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Yesterday at 2:55 PM

Manmeet Dosanjh's profile
Creating CTA based off of low healthscores

Hi!I could really use some help on creating the logic to trigger this CTA. Goal: To fire CTA if the account has had 3 months in a row of 'risky' healthscores. For our instance, I am just trying to look at the overall score instead of each individual measure. So, if the overall score for the account

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2 days ago

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2 days ago

Brittinie N Harper's profile
Are Sandboxes important when working with Gainsight?

Hello, I am reaching out to see if there is any value on getting set up in Sandbox before Production. Just want to see if others utilized the Sandbox after the launch to Production. If you do have Sandbox, have you found it valuable to assist in your Gainsight process?Thank you for your help in adva

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2 days ago

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2 days ago

Shane McCoy's profile
DKIM Verification Requirement on Email Server

One important requirement for this feature that I don't think was ever explicitly stated by Gainsight is that your org must use DKIM verification on their email servers. Our org uses SPF verification, so even though I signed up for the beta of this feature, it is not able to be properly implemented.

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2 days ago

Gainsight Community's profileBrand User
Thank you all for subscribing to our "Beta program for Email to Timeline”!

Hi All,Use this thread to share your feedback, queries, discussions. You can also use this thread to report bugs (if any) or anything that’s related to your experience with the "Email to Timeline" feature enabled as part of Beta program in your respective Orgs. Our team is eager to receive y

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2 weeks ago

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2 days ago

Andrew Biehle's profile
Auto Share Success Plans.

Currently when sharing a success plan the sharing process has to be initiated. In the future it might be nice to have the ability to share a success plan on some sort of schedule that way you don't have to manually start the process.

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2 days ago

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2 days ago

Tom Gerth's profile
Ability to edit all Timeline entries

Currently, the only user that can edit a Timeline entry is the user that created said entry.It would be good if there was some kind of permission that would allow an admin to edit all Timeline entries, regardless of who created it.Is there anything like this on the roadmap?

 posted 

7 months ago

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Last reply by 

2 days ago

Jeff Kirkpatrick's profile
Archive files used by S3 Dataset rule

When a file is uploaded from S3 via the S3 Connectors utility it is moved to an Archive folder in S3.  It would be great if there was an option to have the same happen when a file is used by an S3 dataset task in a bionic rule - IF the rule successfully completed.

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4 months ago

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Last reply by 

2 days ago

Power Lists + Outreaches

Is there a way to tell which outreaches a Power List is associated with?Thanks!

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2 days ago